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Free Process Health Score

Answer 10 quick questions about one process and get a maturity score plus the three areas worth fixing first.

An educational snapshot of structure and maturity, not a formal audit.

  1. 1. The scope and customer of this process are clearly documented.

  2. 2. Everyone involved agrees on what a good outcome looks like for this process.

  3. 3. We track at least one metric that reflects this process working well.

  4. 4. The data we collect about this process is accurate and current.

  5. 5. We understand the root causes of the problems in this process.

  6. 6. Decisions about this process are based on data, not opinion.

  7. 7. We have made deliberate improvements to this process in the last year.

  8. 8. When we change the process, we test the change before rolling it out.

  9. 9. This process has documented standard work that people actually follow.

  10. 10. If performance slipped, we would notice quickly and respond.